Realtours Media Inc Terms of Service

 

 

  • Package pricing is for the photography and measurement of properties with space of up to 2500 square feet. For larger properties an additional $50 will be applied in 500 square foot increments, and applied post completion of the appointment.
  • Payment is due upon completion of the order/appointment request. Additional or incremental services incurred will be billed/charged with the completion of service delivery using the same payment method provided during the original order.
  • Incremental charges related to extra square footage, travel, extra services or cancellation will be processed within 45 days of the appointment.
  • Weekend and Holiday rates will incur an extra charge.
  • In the event that the photographer is unable to start the appointment within 15 minutes of the scheduled appointment, through no fault of their and/or based their judgement do not feel they can complete the appointment in the available time, a $100 re-scheduling fee will be applied.
  • To avoid a $100 cancellation charge, any cancellation or rescheduling requests must be placed more than 24 hours in advance of the appointment and must be made Monday to Friday during regular business hours (9 am-5 pm). To cancel a Monday shoot you must contact our office during business hours on the previous Friday.
  • We require 24 hours to complete the photo and iguide editing. If branding materials are delayed, the delivery will take longer.
  • We require 48 hours for video editing. If branding materials are delayed, the delivery will take longer.
  • Once the material is delivered by Realtours Media, the client subject to further charges depending on the capacity of work.
  • A minimum $100 fee will be applied to any return or repeated visit or related updates requested by the agent.
  • Weather Policy- We do not take responsibility for the weather. The client may reschedule the appointment, subject to the same rescheduling and cancellation policy above.